what does comcast professional installation include

To reach Xfinity, you can call their toll-free number: (800) 934-6489. This includes the cost of the technician's time, as well as the materials needed to complete the job. we highly recommend to have Professional Installation for our . 2. A report from Ars Technica found the cable and internet service provider is more than happy to hit subscribers with an installation feecharged at $59.99 or $89.99 depending on where you liveeven when a home already has been wired for Comcast service in the past and the customer is willing to set it up on their own. 0000005315 00000 n If you see a homepage, your account is activated. You will see a black cable that runs into the box from either a utility pole or underground utility source and coaxial cables that run out of the cable box into your home. The xfinity rep said that they would schedule a professional installation and that he would waive the 100 dollar fee. . While fiber optic connections may not be for everyone, if you require something more advanced, such as high-speed internet, they should be considered. If you are no longer eligible for the Program, but you continue to receive the Covered Service from Comcast, regular rates and any other applicable terms and conditions will apply to the Covered Service. We need to schedule installation of cable into the house. Technicians can easily access your exterior cable connection point to complete the installation. How long does it take to install Xfinity TV? N4bY!suW Comcast Xfinity professional installation includes connecting a coaxial cable to your cable box or modem, but it may also include another step or two to prepare your home for Xfinity service. 0000002194 00000 n H\@w+zw%8y c)o)HAfftnvihavopnS1>v[~K=&i|_p!*twOv8$6a{=?envm8E/.^m|81b mu?vGJ Its an excellent time to get in on the act if you want to get Comcast Xfinity service right away. Privacy Policy. . HU]6}W Zi'ig&%NppaF{! We make it easy, for instance, for a homeowner to view the in-app video feed to see who is at the door or to check to see if a package has been delivered.. Even if you are not a tech-savvy person, the self-installation process through Xfinity is simple and straightforward. Being available to answer these questions will help the installation process go more smoothly and help ensure youre getting the most out of your professional installation. Generally Xfinity offers the best promotions and discounts on these plans. However, as Ars points out, customers can only avoid the installation fee in a limited number of instances. Environmentally friendly materials. ADT security systems are designed for 24/7 professional monitoring with fees starting at $27.99 per month, while Xfinity . The price of the Covered Service is limited to a single outlet and in-home Internet equipment. We help you keep your life in sync.SmartMove does not engage in the business of telemarketing sales or email sales of Internet, TV, cable, mobile services. The only requirement is that you have access to a working cable line to your home. If you're not comfortable doing an install yourself, professional installation costs $89.99. If your devices are all correctly connected, please make sure you activate your . There are reasons that an in-home technician visit may be necessary. Are there different types of coax cables? | Gizmodo Review, Stay in Your Seats, It's Gonna Be a Bumpy Flight | Extreme Earth, Are the Facebook Papers Too Sensitive for Public Release? In hooking up a Comcast cable box, the Comcast manual specifies that you need a 75 ohm coaxial cable with F-type connectors. The price of an installation by Xfinity is $89.99, and the price of shipping and handling is $15 per package. Good evening @user_cdc92e! If youre interested in learning more about Xfinity, you can start getting started right away. How do I know which coax outlet is for internet? Expert Nationwide Service. It is just a privilege to have Self Installation available for new customers due to their address may be pre-wired by Comcast. General Troubleshooting Steps for All Xfinity Services. Comcast is the only provider to include this cybersecurity protection service that safeguards all of the connected devices in the home, free to all xFi customers. Please let us know if you have any further questions. A lot of it depends on what is needed and when they come out they will let you know all the details. In fact, many customers transfer service to a new home at no cost. 0000027121 00000 n There should be three blinking lights when the system starts up: Power, US/DS, Online. For help in finding the best service provider in your area, enter your address to get started. This can be done when you order your service, or you can contact customer service to place your order. If you purchase a piece of computer equipment as part of your participation in the program, your computer equipment will be covered by the warranty of the manufacturer or some other identified third party and you should direct any and all issues related to the computer equipment to the manufacturer or such other third party. Xfinity charges $89.99 for a professional installation. In some cases, customers are offered the ability to select a self-installation kit to set up the service on their ownas well as provide their own router instead of paying Comcast $11 per month to rent one. | Gizmodo Interview. Professional vs DIY Home Security System Installation How Much Does a Home Security System Cost? Plug into the gateway at the location marked Cable/RF in. When the 'Online Status' light is solid, that means it's connected. You've come to the right place our team can help with getting an installation scheduled. Without enrollment, the monthly service charge automatically increases by $10. Stay updated on the latest products and services anytime anywhere. Limited to Performance Pro Internet, Blast! Comcast also hits customers with an installation fee even when their residence is already equipped for the companys service. If youre not sure whether its feasible to do it yourself, hire someone from your family or another professional. Can you use any coaxial cable for internet? The price of the Covered Service is limited to a single outlet and in-home Internet equipment. Can I have two cable providers in the same house? While RG6 is the most widely used coaxial cable, RG11 and the lower end RG59 are also useful for specific connections. Do I need a coax cable for Xfinity internet? I will say our expert technicians are not able to fish any wires into the home, since it involves electrical work. Hey there @user_d06efe! If youre not sure about the installation process, you can save money by doing some research. Why is my powerline extender not working? While you participate in the program, you will (i) receive the Covered Service for the price set forth herein; (ii) have the one-time option to purchase a computing device for $149.99 (plus applicable taxes)* while enrolled in the program; and (iii) have access to Web-based, print and classroom-based training programs at no additional cost. 2 Install the Xfinity Home app. It is important that you confirm the installation date with our team as well as confirm the contact for the day of install to prevent issues when the technician arrives. SmartMove provides easy-to-use tools and resources to connect people with the best Internet, TV, and Smart Home technologies. What can I do? The modem/gateway or a connected router provides a WiFi signal locally for you. Finally, be sure to be available to answer any questions the installer may have. Max K. Stonington. 3 Once the app is installed, tap the app icon and sign in using your Xfinity ID and password. What to expect with Verizon professional technician home phone and high-speed internet installation in areas where Verizon doesn't offer Fios Fiber services. Note: if you are 0000012880 00000 n Additional charges apply for home drop off, professional installation, additional outlets for the Covered Service, other Xfinity services and service appointments. To determine if the cable line still carries a signal, a technician will need to check it. Please consider downloading: Chrome / Edge. A typical cost weve seen is $89.99 for a professional installation. Do you need an HDMI cable for a Blu-ray player? Your new Xfinity service will be installed by an Xfinity technician who will connect your house to the network and set up the service. If an address has not had Xfinity service for the past 12 months, a technician will have to check that the cable line is properly fitted and delivering a signal. Get assistance for your Xfinity; self-install kit, as well as instructions for self service activation, installation help, troubleshooting, and much more! (A drop is the line from the pole or pedestal to the house. The "To:" line prompts you to "Type the name of a person", but don't do that. To expedite installation, it is best to prepare: Xfinity has optimized self-installation with a mailable kit, easy to follow instructions, and technical help when needed. The cost of professional installation is currently set at about $90.00, while the cost to self-install only includes the shipping fee for the Xfinity self-install kit. Xfinity charges an installation fee for a professional install that varies slightly from area to area and depends on the specific equipment you order. 0000030794 00000 n What is the neutral stimulus in the office? Once you find the designation code, you will quickly identify the type of coaxial cable! Xfinity's fastest and best internet service offers speeds up to 1200 mbps. It will save you money by doing it yourself, but you may still be charged for shipping and handling, according to the Comcast website, even if you complete the installation yourself. The Source for Answering Life's Questions. When they stop blinking and remain solid for a minute, you can move on to the next step. Here are the basics on each type: RG59 is the low end of coaxial cable options. Next, be sure to have all of your equipment ready and easily accessible. Robert R. Gallatin. Neatly dress wires. If you are unsure if your home needs a professional installation, please contact Comcast Xfinity. If youd like help installing equipment when you get there, or if your move requires a professional, you may be charged an installation fee. 0000010936 00000 n I'm a Korean student and author at FindDiffer.com. The Xfinity Home Doorbell is equipped with: In addition, Xfinity Home customers with Xfinity xFi have their home security devices protected from cybersecurity threats through xFi Advanced Security. Must enroll within 30 days of placing the order. by Rachel Kay | Jan 6, 2023 | Insight Hub. You can begin self-installation right away, and all of your products will be delivered in the same shipment. Your residence has never had Xfinity service before, meaning a technician will need to install a cable line. Whats included with the Xfinity internet Getting Started kit: Buy your own: You dont have to use Xfinitys modem/routerread our recommendations for purchasing your own gear in our Best Xfinity-Compatible Modems review. [+] Thank you for contacting our team of experts here on our Community Forums page. Earlier this month, it was discovered that Comcast boosted its internet speeds for customers who get both internet and cable from the company while internet-only subscribers were left behind. Sometimes, you cannot complete the installation yourself. Instead, type "Xfinity Support" there. 0000015510 00000 n Is Offering Free Samples a Competitive Advantage? This installation guide walks you through the steps of configuring xfinity. The installation fee is usually charged to customers setting up a new Comcast service. Theres no need to do any extra work to get your service up and running, and the installation kit includes everything you need. Important Things to Ask Before You Decide to Change Your Internet Provider. Comcast reserves the right to discontinue this benefit. Xfinity Installation Guide Frequently Asked Questions. We use cookies to ensure that we give you the best experience on our website. This includes your modem, router, and any necessary cables or wiring. For example, your appointment may be Monday afternoon between 2 and 6 pm. With Xfinity Self-Install, you can decide what level of Internet you want from modems to wireless routers or wireless gateways. A coax cable is required to connect your modem/gateway to the Comcast network. Can You Split a Cable Line for TV and Internet? Despite the companys explanation, the Ars report shows customers still getting hit with the installation fee even when they get a self-install kit and purchase their own modem. The vast majority of your familys budget can be depleted by watching cable television and other services. equipment is ordered and should be here in 3-5 days. This will help reduce the overall cost of the installation and minimize any potential disruptions to your daily schedule. Site Map. Xfinity Internet offers easy-to-follow instructions for new users. I didnt realize this when I ordered the equipment. Does it matter what coaxial cable I use for internet? Never miss a moment with tools to improve your connection like speed test, troubleshooting, and more. An underground cable line normally brings Xfinity services to your home. Will there be additional fees if a "field expert" is required? Though the customer service representative will try to schedule the best they can, they cannot foresee unexpected circumstances that might delay the installer. This fee covers the cost of professional installation, which includes connecting a coaxial cable to your cable box or modem. If youre bundling with TV service, youll also receive the following: If youd rather have an Xfinity technician install your internet service, theres a one-time fee of $89.99. Have computers, TVs, etc. Xfinity TV You can contact our customer service department if you have any questions about your service. You can enjoy greater savings and discounts if you bundle Xfinity Home with other Comcast services. Simple instructions in a Quick Start Guide. Professional Installation. Xfinity's packages start at $360, while ADT's start at around $600. You can confirm via email or via phone. Xfinity offers seven internet plans, with some of the cheapest and fastest options available anywhere. Selecting priority shipping costs you $29.95. Comcast Xfinity professional installation includes connecting a coaxial cable to your cable box or modem, but it may also include another step or two to prepare your home for Xfinity service. Can you install a coax cable inside? Does It Matter What Coaxial Cable I Use for the Internet. 8. Can you set up Internet without a cable outlet? 5. 1 Access the App Store (Apple) or Google Play (Android) from your device. Cables with 75 Ohm are mostly used for video signals, while 50 Ohm cables tend to be used for data and wireless communications. Make sure an adult is available and all pets are secured. Your residence hasnt had active Xfinity service for 12 months or longer. Open a browser and go to www.xfinity.com/Activate. There are three types of coaxial cables: RG59, RG6, and RG11. To connect it to your computer, plug one end of an Ethernet cable into the Ethernet or LAN port on the back of your modem, then plug the other end into the Ethernet port on the back of your computer. Comcast today announced that its new Xfinity Video Doorbell will begin to roll out to Xfinity Home customers. Kathryn, Arlington, Virginia. The Tech that worked with us was 3226 from the District of Columbia. 0000045099 00000 n $50 to $300 is quite the range. How do I install my own modem and router with Comcast? No one at SmartMove or CTAM will ever call or send email requesting that you send payment for any services. I know that Comcast does not allow contributing to building . Day of Installation Checklist To know what to expect during your Xfinity Home installation, please make sure you have the following ready prior to your appointment: Make sure the account holder is home for the entire installation (three to four hours). Each Getting Started kit contains the following: "Fold-over" cover with overview instructions. Manual Test using Cable Modem You can test your coax outlets signal by taking your cable modem from cable outlet to cable outlet, and plugging it in to each coax outlet to verify a signal and connectivity. !C0\{cVi X[/vLj+;2h'ko -g{O# BDQ ,sU7i>=Ma Additional charges apply for home drop off, professional installation, additional outlets for the Covered Service, other Xfinity services and service appointments. New Xfinity cable TV subscribers are eligible for a free installation kit when they bundle internet service with television. in a way, I do understand. Xfinity's limited equipment options and service area is our biggest concern. I just got that first bill and the 100 dollar fee is not waived. The Xfinity Video Doorbell is available with professional installation for Xfinity Home Pro Protection and Pro Protection Plus customers for a one-time price of $120 or for $5 per . Judicious. https://www.xfinity.com/learn/internet-service/internet-essentials/apply, https://www.xfinity.com/learn/internet-service/internet-essentials. They are on call at any time and can answer any questions you may have about your service. We cover the step-by-step process in our Xfinity installation guide. 270 0 obj <> endobj xref 270 42 0000000016 00000 n Find the coax cable contained in your kit. Xfinity Home professional monitoring costs $40 to $50 per month; par for the course for most smart home security systems. This isnt the first time Comcast has set out to punish those who purchase a standalone broadband plan rather than bundling it with another service. Furthermore, your cable company does not have to send you to a Comcast Service Center to resolve issues. . Find answers to your frequently asked questions about Xfinity Cable and Internet. Additional fees and terms may apply. . 0000029106 00000 n I spend all my time either writing or studying. Is Google's New $1,800 Pixel Phone Worth It? Does coax cable affect Internet speed? This includes the cost of the technicians time, as well as the materials needed to complete the job. A customer can use an Xfinity self-install kit with a modem leased from Comcast, or purchase his/her own modem. Comcast, a company so familiar with the public ire at this point that it basically courts it, has reportedly found a new trick to squeeze extra cash out of its customers by charging an installation fee when it is totally unnecessary. And writing about my experience. A QR code you can scan with your mobile device, which will take you to a video with installation instructions. Plug the other end into the electrical outlet. 1. If there is anything else we can assist you with, please let us know. 0000004278 00000 n When Comcast-owned facilities or equipment rented to you are the source of your service problem, charges may be applied for service appointments. What does Comcast installation include? 0000009797 00000 n To pull this off, youll need to purchase a piece of hardware called a coaxial cable splitter plus two additional coaxial cables. All Rights Reserved. 2010-2023 CableTV. 0000022536 00000 n You can get information about current program features and benefits at. An installation by a professional can cost up to $89.99, with an appointment required. Downloading data can reach speeds of up to 25 megabits per second, which is more than enough for most people. :). Good evening @user_3108c3! An "Xfinity Support" graphic replaces the "To:" line. Thank you for your time and patience. My house used . With the holidays approaching as well as the influx of out-of-town guests and holiday packages, there has never been more activity at the front door. If you have an existing modem or router, disconnect the device before you begin setting up the Xfinity gateway. In most cases, these lines are installed when your homes being built; however, in some instances, the line may not have been installed, or it could be damaged and need to be replaced. Click "Sign In" if that prompt is visible, Click the "New message" (pencil and paper) icon. r> g{xxxxxx2x0x2x0xwWQ_W+z>4Y,E2kY'+kW\>(5`'F~o7 F~o7 F~o)Y+]t9cwMSa]> 08gW : endstream endobj 281 0 obj <> endobj 282 0 obj <>stream Monica was awesome! My first name means: "One with a joyful demeanor." xfinity professional install typically costs around $200. For example, if our engineers need to test signal strength and connections in a home that hasnt been serviced in a number of years, or if the installation is more complicated for products like Gigabit internet or there are multiple services (like home security) being installed. This handy guide will have you streaming and browsing in no time with your new Xfinity internet service. How do you unlock characters in Marvel Nemesis Rise of the Imperfects PSP? Thank you forbeingan Xfinity customer! Your modem should come with an Ethernet cable, but any old Ethernet cable will do. *Pricing per month plus taxes for length of contract. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Coaxial cable is present in 90% of homes in the US. If your house has not previously been wired, the installation process could take up to four hours. There is no problem with that. You may be prompted to enter account information. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. 0000014831 00000 n Because setting up the equipment does not necessitate any additional tools, you should be able to complete the installation in less than 30 minutes. Comcast Xfinity professional installation includes connecting a coaxial cable to your cable box or modem, but it may also include another step or two to prepare your home for Xfinity service. 0000026738 00000 n The installation of Xfinity internet and wireless is not required to be sophisticated. The CSR told me I have to order professional installation since I am not a cable tv customer. I called customer service and the technician did not notate that the fee was to be waived on the call. Do I have to pay for Comcast installation? We cant offer self-install kits for residences that we already serve with an existing customer, a Comcast spokesperson told Ars in an attempt to explain the discrepancy, adding that the company requires professional installations for complex cases. How do I get my Xfinity internet? All of the materials you will need are in the package, including the modem/router, cables, and power cords. Wed appreciate it if you could contact us to discuss your options for broadband. Never had cable. 5. Shop plans available in your area now most offers can be ordered online with professional installation available with convenient appointment windows. 0000005856 00000 n Select a device that you have used before to connect to the internet such as your phone, tablet, or laptop, If your device asks you for a PIN instead of a password, click on the option to connect using a security key instead. Tight. . All Comcast Business Internet plans includes basic WiFi, with reliable connectivity for laptops, smartphones, and other devices at your business. Plug the other end of the coax into the cable wall outlet. If you don't have it or cannot find it, log in to your My Account App using your User ID. 2023 SmartMove. Soon you'll be on your way to enjoying your Xfinity services! Comcast is the only provider to include this cybersecurity protection service that safeguards all of the connected devices in the home, free to all xFi customers. Coax cable does not inherently slow down your Internet. 0000004194 00000 n It may also be worthwhile to subscribe to a few months of free premium channels. 0000008802 00000 n As mentioned above, fiber optic works similarly to coax and you are assured to have a steady and reliable connection to the internet. Coca Colas Competitive Advantage: Unveiling the Secrets Behind Its Success, Harnessing the Power of Virtual Numbers: A Game-Changer for Business Owners, Unveiling Kohls Corporations Competitive Advantage, Sustainable Competitive Advantage: Unveiling Nucors Secret to Success, The Competitive Edge of Corporate Social Responsibility (CSR), The Importance of a Business Website: Unlocking Digital Potential. Who else recorded Stuck in the Middle With You? How far does my $90.00 installation fee go? How much does it cost to run Ethernet cable through walls? Xfinity installation fees: $89.99 for professional installation. RG6 versus RG11 Coaxials: Whats The Difference. How do I put downloaded movies on my Firestick? If you have chosen to self-install, you will need to place an order with Xfinity to have the kit shipped to your address. Click the "New message" (pencil and paper) icon. Comcast uses RG-6 in homes and businesses, and usually for the drop. The installation generally takes between two and four hours. Contact Xfinity to set up an appointment. Internet is urgently needed for work. Could you please send our team a direct message with your full name and full address? Without a coax outlet, you can use a fiber optic outlet instead. Can I use two sets of powerline adapters? To schedule an installation appointment, please contact us. Overall a disappointing series of events and I will be searching for a new provider. 0000001719 00000 n Save some money by installing Xfinity service yourself. Is it safe to have the cable guy come out to your house?

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