product support specialist affirm

envie um e-mail para This job is no longer available, but here are similar jobs you might like. (855) 423-3729 Company Affirm Tevin Joseph Current Workplace Tevin Joseph has been working as a Product Support Specialist II at Affirm for 2 years. You can unsubscribe from these emails at any time. We are sorry for the inconvenience. and friendly, giving consumers the flexibilitySee this and similar jobs on LinkedIn. Product Support Specialist Affirm Queens, Prince Edward Island, Canada 5 days ago Be among the first 25 applicants Find startup jobs, tech news and events. By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein. We also believe Its On Us to provide an inclusive interview experience for all, including people with disabilities. Become an expert on Affirm Canada's products to provide product training, best practices and on-going support for our merchants; constantly learn new products and features to ensure you position yourself as go-to-expert for our clients This button displays the currently selected search type. You can find the Colorado base pay range and benefits, Remote Global Aydanos a proteger Glassdoor y demustranos que eres una persona real. Product Support Specialists at Affirm provide fast and reliable service to our merchant business partners. All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account. The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Built In San Francisco is the online community for San Francisco startups and tech companies. Affirm proudly includes Returnly. Product Support Customer Service & Support Specialist Trustly Remote in San Carlos, CA $21 - $26 an hour Full-time Maintain a professional remote office environment free of background noise or distraction when on calls or attending virtual meetings. on Sri Lanka's largest jobs site JobEka.lk. If you got this far, we hope youre feeling excited about this role. You can find the Colorado base pay range and benefits here. Affirm proudly includes Returnly. The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Browse more similar Affirm is a remote-first company! para nos informar sobre o problema. Push the envelope: We never stop innovating, taking smart risks, and raising the bar. This website is using a security service to protect itself from online attacks. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. You will work cross-functionally with Success, Product, Engineering, and Go-To-Market teams to provide solutions, problem solve, and inform processes. Stripe Product Support Specialist Hourly Pay Updated Jun 8, 2023 United States Ireland Singapore United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Total Pay Estimate & Range Confident Total Pay Range $36 - $59 / hr Base Pay $28 - $44 / hr Additional Pay St. Catharines, Ontario, Canada View Ehab's full profile Visit the Career Advice Hub to see tips on accelerating your career. on Sri Lanka's largest jobs site JobEka.lk. Aydanos a proteger Glassdoor verificando que eres una persona real. Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting, Resolve technical integration issues related to partners ecommerce front-end platforms and back-end order management systems, Identify and implement new operational processes to drive efficiency, Engage with internal stakeholders to define cross-functional workflows, Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set, Bachelors degree or equivalent experience, 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s), Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners, Exceptional project management, communication, and technical skills to manage client engagements and internal resources, Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail, Nice to have: experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or exposure to web development concepts, Nice to have: knowledge of of HTML, Javascript, APIs, , the grade for this position in Colorado is listed above. If you got this far, we hope you're feeling excited about this role. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. Subscribe to JobEka to get all latest Job, Resume & Company Listing to stay Product Support Specialist III Affirm Dec 2020 - Present 2 . Apply to Solutions Engineer, Senior Software Engineer, Implementation Specialist and more! A Company is looking for an Associate Product Support Specialist to provide first-tier product support and improve efficiencies through the They achieve this by working with customers, the sales team, and the company's products. Subscribe to JobEka to get all latest Job, Resume & Company Listing to stay Product Support Specialist Jobs in Canada, CA$25.00 As a member of the Merchant Operations team, you will manage escalated merchant cases, product bugs & issues, disputes, credit furnishing, and compliance adherence to achieve targets and create great merchant experiences for our Canada partnerships. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. --- Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Welcome Alexandra Karram to Scale LLP's Fintech & Financial Services team today! Get email updates for new Product Support Specialist jobs in United States. View jobs Affirm salaries: How much does Affirm pay? Si vous continuez voir ce You can find the Colorado base pay range and benefits here. Jobs, Support Returnlys merchants and partners through ticket-based and scheduled meeting engagements, Write bug reports and feature requests that support long-term success on our platform, Work cross-functionally to identify root causes and solve issues, Collaborate with external partners and vendors when a challenge merits third-party involvement, Participate in curation of documentation and resources to streamline ticket resolution and highlight new features, Inform building of support processes for efficient workflows, Bachelor's degree or equivalent experience, 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s), Passion for working closely with leading brands in ecommerce, Strong written abilities to describe technical concepts and instructions, while establishing relationships, Interpersonal and communication skills that can be applied across audiences, Proficient in reading and applying knowledge from documentation, Working-knowledge of web technologies (HTML, CSS, HTTP, APIs, etc.) Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. You can read about our D&I program here and our progress thus far in our 2021 DEI Report. You will work cross-functionally with Affirms Sales, Client Success, Operations, and Engineering teams to provide clients with quick solutions, troubleshoot account issues, and build internal processes that scale! Lamentamos pelo inconveniente. Location 650 California St 12TH Fl, San Francisco, California, 94108, United States Remote Global . This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational issues our merchants have are quickly resolved. Affirm is proud to be a remote-first company! 84% Above national average Average $121,217 Low $93,405 High $157,310 Salary estimated from 4 employees, users, and past and present job advertisements on Indeed in the past 36 months. Fernando has 4 jobs listed on. Copyright 2023 JobEka All Rights Reserved. Support Affirms merchant partners: E-Commerce retailers which use various platforms, Apply various troubleshooting techniques to resolve complicated technical or configuration issues, Work closely with engineers to resolve technical and operational issues, and provide high-touch support to merchant partners, Effectively navigate multiple customer inquiries simultaneously, with appropriate prioritization, Build scalable support processes and engage with feedback to streamline workflows, Drive merchant partner communication and outreach about new features and improvements, Aggregate feature requests based on merchant partner feedback to guide future product planning, 2+ years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s), Ability to handle a high volume of requests with efficiency and empathy, A passion for providing best-in-class support to our merchants, Ability to clearly describe technical concepts and instructions in emails, but let your personality show and use these interactions as a chance to create relationships, An interest in understanding complicated technical systems and concepts, A record of taking ownership for owning projects through completion and adapting completed projects as needs change, Insight: you can see the questions and issues that motivate our merchants and collaborators, even if theyre not plainly stated, Experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or exposure to web development concepts preferred but not required, Comfort working with logs and formatted data to troubleshoot issues, , the grade for this position in Colorado is listed above. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. You can find the Colorado base pay range and benefits, Remote Global update. You can read about our D&I program here and our progress thus far in our 2021 DEI Report. Merchant Services POS Support Specialist. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. Affirm, Inc. is now hiring a Product Support Specialist in Toronto. 5, 2023 Canada Canada United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Low Confidence About $60,000 - $60,000 /yr Learning & development: Engage in exciting learning programs to level up your growth. Parental leave: Birth and non-birth parents get 18 weeks paid leave. We are currently building operations in Spain, Poland, and Australia. Si continas recibiendo este mensaje, infrmanos del problema real person. We also believe Its On Us to provide an inclusive interview experience for all, including people with disabilities. Garrett Troy Product Support Specialist II at Affirm, Inc. Baden, Pennsylvania, United States 311 followers 310 connections Join to view profile Affirm Pennsylvania State. to let us know you're having trouble. Se continui a visualizzare Jobs. 871 Salaries 467 Interviews 196 Benefits 73 Photos 164 Diversity + Add a Salary Affirm Product Support Specialist Salaries Updated Apr. By clicking Submit Application, you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein. Serve as first point of contact and resolve inquiries for Affirm Canada merchants, Become an expert on Affirm Canada's products to provide product training, best practices and on-going support for our merchants; constantly learn new products and features to ensure you position yourself as go-to-expert for our clients, Support existing merchant accounts and troubleshoot basic technical issues; coordinate with our Merchant Tech Support team on more complex issues, Handle merchant inbound emails and calls using Zendesk and Aircall, Contribute to proactive merchant engagement campaigns to drive adoption, satisfaction, and revenue growth, Calm and calculated approach to critical situations where a quick response and resolution is important, Communicate bugs internally and update the merchant on progress, Work with our SMB Growth Specialist and/or Merchant Success Managers to identify opportunities to save and/or grow our merchant accounts, Develop new skills and responsibilities by participating in ongoing training, Fluent in French and English (speaking and written), Willingness to support on evenings, weekends and public holidays, Effective verbal and written communication skills, Capable of delivering high quality work independently and virtually while remaining flexible in a fast-growth environment, Sound judgment and proactive problem solving skills, Ability to apply analytical thinking in decision making with keen organizational skills and attention to detail, Strong follow-through and ability to manage competing priorities, Experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or exposure to web development concepts, Mac (iOS) and Google Workspace (formerly G Suite) knowledge a plus, , the grade for this position in Colorado is listed above. CA$30.00, Product Support Specialist / Spcialiste-conseil technique, Technical Support Specialist (Local in Wabush), Wabush, Newfoundland and Labrador, Canada, $75,000.00 other countries that you can do from Sri Lanka, Find engineering, finance, banking, government jobs in Sri Lanka Enter your email address below to get notified whenever we find a similar job post. Click the link in the email we sent to to verify your email address and activate your job alert. Product Support Specialists at Affirm provide fast and reliable service to our merchant business partners. If you got this far, we hope you're feeling excited about this role. Affirm salary trends based on salaries posted anonymously by Affirm employees. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. - The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. ). Product support specialists educate current and prospective customers about a company's products and services. As a Product Support Specialist III, you will interact directly with merchants who are providing a returns experience for millions of shoppers around the world. Affirm proudly includes . This job is no longer available, but here are similar jobs you might like. Browse more similar - You can find the Colorado base pay range and benefits, Bachelor's degree or equivalent experience, Nice to have: knowledge of of HTML, Javascript, API's, Resolve technical integration issues related to partners' ecommerce front-end platforms and back-end order management systems, Spending wallets: Access tech, food, lifestyle, and family planning wallets for your expenses, Supportive communities: Get involved with our employee resource groups and community groups, Remote-first workforce: If your role is remote, you can set up shop anywhere in your home country, Generous time off: Take the time you need when life happens, Health benefits: Get a plan that fits your needs, Mental healthcare: Take care of your mind with great mental health programs. Affirm proudly includes Returnly. Product Support Specialist III at Affirm University of California, San Diego View profile View profile badges pour nous faire part du problme. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. You can unsubscribe from these emails at any time. Post a Job Filter your search results by job function, title, or location. At Affirm, People Come First is one of our core values, and thats why diversity and inclusion are vital to our priorities as an equal opportunity employer. Jobs at Affirm The job you are looking for is no longer open. In order to get a refund, contact the store where you bought your item to request a refund. - Als u dit bericht blijft zien, stuur dan een e-mail We are currently building operations in Spain, Poland, and Australia. You can find the Colorado base pay range and benefits here. excuses voor het ongemak. [Colorado Candidates] In accordance with Colorados Equal Pay for Equal Work Act, the grade for this position in Colorado is listed above. naar When expanded it provides a list of search options that will switch the search inputs to match the current selection. Copyright 2023 JobEka All Rights Reserved. Get notified about new Product Support Specialist jobs in United States. Wenn It's on us: We take full accountability for our actions, never shirking responsibility or passing the buck. Even if you don't feel you meet every single requirement, we still encourage you to apply. Construction Engineer, Site Management and Quality Control expert,.

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