resort pass marriott marquis houston

Follow along on Instagram as we provide sneaks peaks on all the new elements coming to Texas Winter Lights this year. Additional sorting options might be available (by type of traveler, by score, etc). Stayed here as part of an event at the adjoining convention center. Our poolside cabanas offer a comfortable and cozy spot to enjoy your favorite beverage and take in the lights. Stay at this 4-star spa hotel in Houston. Great variety of eats & treats., Location was great 2 blocks from the ballpark..loved the floating pool in the shape of Texas (didn't get in it just saw it from way up above, Room was nice and clean.staff was very kind and helpful, The staff was beyond amazing! Other highlights at this upscale hotel include 2 . Yes, paid public parking nearby and valet parking are available to guests. I paid $69 for a stinky car. The latest Houston news, weather and sports from KPRC 2. Day Passes for up to 4 people (all amenities included in the Day Pass). There are big signs everywhere and the staff is attentive but considering who their target market is - I was not surprised. Complement your drink with absolutely breathtaking views of downtown Houston. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions, Bring valid photo ID and check-in at the front desk. Book Marriott Marquis Houston, Houston on Tripadvisor: See 1,183 traveller reviews, 1,565 candid photos, and great deals for Marriott Marquis Houston, ranked #68 of 605 hotels in Houston and rated 4 of 5 at Tripadvisor. To edit a review youve already submitted, contact our Customer Service team. Room was spacious and comfortable. Enjoy an elevated event experience on Friday and Saturday nights with a dedicated Beer Garden, tap takeover from select beverage partners, nightly snowfall and lively music. My goal as a journalist is to help people. Float in our one-of-a-kind, Texas-shaped lazy river or relax in our rooftop infinity pool and whirlpool. Pure Spa offers the opportunity to pause and replenish amid breathtaking views of Minute Maid Park, Downtown Houston and the hotel's own inspiring lazy river and infinity pool. Order now or learn more. Which popular attractions are close to Marriott Marquis Houston? Whats more is that you dont need to be an overnight guest at the hotel in order to enjoy amenities when you book a day pass through the hotel and other partner sites, like ResortPass. Sour out to Duane Stevenson for his attention of our group and his staff!!! Dont forget the sunscreen! Please see our partners for more details. great location. Yes, dry cleaning and laundry service are offered to guests. Make use of complimentary Wi-Fi to check your email before heading out to the George R. Brown Convention Center. Perfect for a date night or an evening with friends, cozy up with a cocktail and popcorn. Pass is only valid during rooftop hours for the specified day you purchase. Our hotel is also near Discovery Green, Houston, TX, and a number of top attractions. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our, Dear stephrab, We appreciate your gracious feedback regarding your stay while attending a conference at Marriott Marquis Houston. Our Ultimate Summer Pool Party experienced through music, signature cocktails and pop-up entertainment runs Memorial Day through Labor Day. Subject to change, based on availability. Guests are required to show a photo ID and credit card upon check-in. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We can understand how frustrating this may have been, and we genuinely regret letting you down. That said, we are sorry that you were inconvenienced by the noise from other guests. Upon check-in, Elisa and Andrew went above and beyond to make us feel welcome and comfortable with our stay as they were super friendly and full of good energy and, beautiful pool and great food opportunities on site, The staff was very helpful. Open seasonally, Sky Bar offers a range of your favorite poolside beverages, including our iconic Instagram-worthy cocktails. Thank you for sharing your review with fellow travelers, and we look forward to seeing you again soon. Day Passes can be cancelled by 11:59pm CST on the night before your booked date. Dwayne made sure that we had food and drinks and towels. The hotel features 6 on-site restaurants, full-service spa and a 24-hour fitness centre. Hey all, I'd like to try ResortPass in the next weeks with my overseas visitors. Our Texas Winter Nights Event is open to the public Monday through Thursday, 5PM 10PM. General admission is available to the public Sunday through Thursday. Order now or learn more. Thank you for mentioning our thoughtful associates and that we are the perfect hotel for families. I had snacks for the little one & had to argue to bring those in. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Grab your front row ticket to Texas Winter Lights! Located on the 6th floor, our rooftop and pool deck is the setting of our bold poolside encounters available all year long. I loved the pool area! Lock in a great price for Marriott Marquis Houston rated 8.4 by recent guests! Especially with the service of Dwayne. And you will only get a credit that way. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. It was just "nothing I can do now" My company followed up the next day to make sure the error wasn't on their end. Thank you again, and we hope to have the opportunity to welcome you back very soon. Experience the perfect blend of exceptional service, convenience and modern style year-round at Marriott Marquis Houston. 6am to 10pm daily. An example of data being processed may be a unique identifier stored in a cookie. With over 900 hotel partners across 250 cities, ResortPass is making it easy to indulge in a luxurious getaway - without ever leaving . Back for its second year, enjoy bigger light displays, more walk-through experiences, and endless selfie stations for an even bigger poolside encounter. You can sort and/or filter them by time of year, review score, and more. WiFi is available in public areas and is free of charge. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Went for the day and it was a great experience. Changes are coming for the company. Please note: Hours of operation and restaurant availability are subject to change. We reach up to 800,000 Houstonians per month. Taxes and fees that are shown are estimates only. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Explore. Reviews are most valuable when they are original and unbiased. Seat over 2,600 people for a banquet in the Texas Ballroom, the largest venue of its kind in Houston. The only way to leave a review is to first make a booking. You can visit hotel pools for as little as $25 a day in Houston with passes purchased on ResortPass. Thanks! Thank you, Opens a new window, Outdoor firepit Poolside Entertainment Gather your friends for a game poolside with our oversized lawn games, or cozy up by the fire pit, all while you enjoy live music & entertainment. I have been to Houston many times and never written a review. I loved the availability of Uber rides to facilitate me getting around with ease and the many restaurants to dine. Everybody on it was fine, but if they're not paying enough attention to keep the escalators in running. Located across from Discovery Green, the Hilton Americas 24th-floor indoor infinity pool offers beautiful skyline views and makes for great lap swimming. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. Experience our extraordinary Altitude Rooftop & Pool Deck, boasting a Texas-shaped lazy river, infinity pool, and dining, unwind at our lavish spa & wellness center, or indulge in a culinary journey with our diverse on-site dining options. Highlighted by our 4,300-capacity Texas Ballroom, your imagination is your greatest gift when planning an event at our hotel. Texas Winter Nights transforms Altitude Rooftop & Pool with winter lights, interactive displays, and selfie stations throughout our iconic Texas-shaped lazy river. Located on the 6th Floor, Altitude Rooftop & Pool brings you a lively urban resort experience like no other. We will definitely be going back again!! Along the Katy Freeway, wedged between Beltway 8 and Highway 6, Omni Houstons Energy Corridor location offers access to a sleek outdoor pool, hot tub, and fitness center, plus small bites and beverages at its Over The Counter market. When we called the front desk about the invasion of privacy, they did not apologize and instead justified their actions. Some rooms have a view of either the lazy river or Discovery Green Park. We and our partners use cookies to Store and/or access information on a device. Is the pool open all year around? Enjoy free WiFi, 2 outdoor pools, and 2 restaurants. #PhoneDrinksFirst. Any experiences / recommendations? It is good to know that you liked our M Club and your comfortable room. language, whether its just a rating or contains comments as well, etc.). Browse Hotels Gift Cards Contact Us Become a Hotel Partner Hotel Login $ USD. Order now or learn more. Guests submit their subscores and their overall scores independently theres no direct link between them. We were surprised by the constant back and forth, said Christina. Not enough reviews to display yet. Personal trainers are available by appointment. Bask in the summer sun with a day pass to pools, patios, and outdoor spaces at hotels and resorts around Houston. I was there with just my spouse but it was so big we had our alone time if we needed and it was so relaxing. We booked here for the lazy river, but it was not worth the trouble we endured from staff. However, we hope you will accept our apologies regarding the parking issues. The staff we encountered at the Marriott Marquis needs to take a lesson in class and customer service from the Courtyard staff. Costco Member Reviews. Spa Passes can be cancelled by 11:59pm CST on the night before your booked date. If this is you, I highly recommend this hotel. 2. Not like "someone spilled a little ketchup and it set" but like "somebody dropped a cup of coffee and ot soaked in and covers most of the seat." We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Something went wrong please try again later. Ideally, we'd publish every review we get, positive and negative. Our goal is to provide all of our guests with a seamless stay and exceptional hospitality; therefore, we sincerely apologize for not meeting these expectations and for the interruption from our staff. more. Immerse yourself in modern accommodations, culinary delights, and ultimate relaxation with our wide array of on-site amenities. Order now or learn more. The next day, my friend left her. Contrary to logic, overtired babies have a harder time falling and staying asleep. You also need to be very wary of what the front desk is doing when you check-in. Texas Winter Lights is hosted nightly, on the Altitude Rooftop from 5PM to 10PM and available to registered guest of the hotel. Great pool experience. So we went to our room, followed Hectors orders & called downstairs for assistance for our luggage. The staff was beyond amazing! Explore Houston's museum district. So many floats flat with no air. Texas Winter Lights is hosted nightly, on the Altitude Rooftop from 5PM to 10PM and available to registered guest of the hotel. We appreciate your feedback, and we hope you and your husband will give us another chance to make a favorable impression. Cozy up with movie nights on Thursdays and live DJS on Friday and Saturday nights. Marriott Marquis Houston features a rooftop terrace and puts you within a 5-minute walk of Minute Maid Park. Even more distressing is the fact that our front desk was not considerate of this situation. Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay. Located in downtown Houston, Texas, and connected by a skywalk to the George R. Brown Convention Center, our hotel welcomes you into our spacious guest rooms and suites. 25 steps to make your stay more sustainable. Pool & restaurants are always a big hit here! We have more than 70 million property reviews, all from real, verified guests. Ms. Karen made me feel like the membership was actually worth it. First, she called Marriott to ask what happens if it rains. You have to cancel a full 24 hours in advance in order to get a credit or refund. There is an on-site coffee shop that can be faster service than the restaurant option, so keep that in mind if you are in a hurry. Hotel Star Rating. Moreover, we truly apologize for the service issues you faced with our bellhop team and for the inconvenience caused to you at the time of checking out. View Menu Sky Bar Settle into spacious guest rooms and suites with pool, park or city views and deluxe amenities. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. I came back down, but the customer service was poor and the female manager didn't seem to care that her employee had either lied or been unaware of what he was charging. Dance the night away as we party poolside every Friday and Saturday night with our resident DJs: DJ Athenz and DJ SK. When you book your stay at the Marriott Marquis Houston, youll enjoy access our bold poolside experiences. This property has taken In addition to the one that was out, another stopped with my colleagues on it. 1,205 reviews. Be ready to have a good time! Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries. Best Regards, Anthony Smetana Director of Room Operations. Amelia Island, FL Hotel Day Passes; Anaheim, CA Hotel Day Passes; Anna Maria Island, FL Hotel Day Passes; Arlington, VA Hotel Day Passes; Atlanta, GA Hotel Day Passes; Atlantic City, NJ Hotel Day Passes; Austin, TX Hotel Day Passes; Beaver Creek, CO Hotel Day Passes; Bedford, NH Hotel Day Passes; Bethesda, MD Hotel Day Passes; Big Sur, CA Hotel . But one family found canceling a convoluted and confusing process. Costco Member Reviews. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we appreciate your compliments about the service by our front desk associate Karen. 2 previous nights at Intercontinental Hotel. We visited High Dive every day of our stay and Aliza, Terri, Ben and Sebastian were definitely the dream team behind the bar and treated us so well and they were super professional and had high energy which was very contagious!! Always checked on us. You can also access the Marriott Marquis pool deck through Resort Pass. 2 2 Guest pass to pool non guest Review of Marriott Marquis Houston Reviewed August 28, 2019 via mobile I have been waiting to go to the Marriott Marquis Texas infinity pool since their grand opening! Best Regards, Anthony Smetana Director of Room Operations, Our family are regulars at the JW Marriott Hill Country resort in San Antonio. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. If this is not you, but you are attending a conference, again I would recommend IF you get a good rate. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Marriott Proprietary Information. He charged the card for the whole stay, despite everything already being taken care of with a credit auth from the business card. Self parking and valet are offered for a fee. Check in with valet parking is terrible. There was also a sign on the desk that said every one when they checked in would be charged the full stay plus $100 per day in incidentals. select to open Marriott Marquis Houston pictures. Copyright 19962023 In the end, Christina did get that credit switched to a refund. The most helpful contributions are detailed and help others make better decisions. I wasn't expecting the Ritz, but for their price and marketing I do expect a place that is well run, maintained, and answers simple questions like "what are you charging on my card" honestly and correctly. Kid and adult friendly! Wonderful experience!!! Excellent service from start to finish! But, she couldnt seem to get a straight answer about the policy. There is absolutely no excuse for this. Our downtown Houston hotel sets you up for an unforgettable stay, with an array of cosmopolitan experiences waiting around every corner. Very few for guests to use. This rooftop pool offers skyline views, food and beverage service, and access to the fitness center. Lynne S. Yes the pool is open year round and is temperature controlled. Explore. She was hoping the skies would clear. Guests were hoarding floats & no Marriott personnel enforcing. 30 minutes later we were still waiting. Experience over-the-top light activations, festive cocktails, and endless insta-worthy photo ops in early winter during Texas Winter Lights. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Enjoy exclusive M Club access to snacks and non-alcoholic beverages 24-hours, 2 private rooms- available on a first-come basis- and spectacular views of downtown Houston. During the event,the lazy river will be open for guests to enjoy. Private parking is available on site (reservation is not needed) and costs US$60 per day. Minute Maid Park, home of Houston Astros baseball team, is only 820 feet from Marriott Marquis Houston, while Toyota Center and BBVA Compass Stadium are within a 5-minute walk. Featuring 5,000 square feet of peaceful space, Pure Spa is downtown's only full-service spa with a selection of soothing treatments including couple's massage, and much more. This revenue directly supports 365 Houston and our contributors, allowing us to expand our coverage of activities and events around the Houston area. Then we noticed a very strong smell of marijuana. This property is making considerable investments and efforts towards becoming more sustainable. Shady, shady, shady. So the policy may vary, depending on which hotel you pick. Get inspiration and plan your next getaway. skip Connect with Us carousel with 2 cards. I could not believe they did not have anyone monitoring this. 4.6/5 6750 Main Street, Houston, TX, 77030, US . Passes can be pre-purchased through Resort Pass and available for adults only (21+). The biggest, boldest events are offered over the weekends and are exclusive for our guests. A sophisticated, inspiring, and ever-dynamic space, Marriott Marquis Houston offers a magnificent backdrop for your meetings and events. The meeting space was also very good and the on site restaurant and bar was great too. You are charged $25 automatically in a charge called DESTINATION FEE. Guests with M Club Lounge access are always welcome to relax or unwind in an exclusive area away from the hustle and bustle of downtown Houston. The line was pretty long due to a conference and Ms. Karen greeted each customer with a smile. Our George R. Brown Convention Center-connected hotel offers an expansive and invigorating 153,303 square feet of total space spread out over 52 separate event rooms. Day passes start at $30. Food was warm and tasty., Very good location especially for downtown events/conventions., great location. And considering that a lot of this stuff has been consistent over 2 years, it is pretty clear that these aren't one off situations and are more indicative of how the place is managed and run. We stayed 1 night June 19. . As I am unable to find your reservation with the given name, I request you to reach out to me at Brianna.j.carter@marriott.com, so that I can assist you further. Another 30 minutes & finally we had our car. There is a QR code it tells you to scan for a fuller menu, but its the exact same thing with the prices added. Day passes are available Monday through Thursday on select dates throughout the year. We tried getting answers too. The luxurious Omni Houston Hotel Galleria in Uptown features 2 outdoor pools, a state-of-the-art fitness center, plus food and craft cocktails from the Birdies Caf and Bar. beautiful pool and great food opportunities on site. Plan ahead and book poolside cabana rentals, spa treatments, and a variety of other services. This hotel exceeded our expectations in all areas: comfort, cleanliness, design, price, and customer service." read more in Hotels Ellis Travel Bookings The service lets you pay to spend the day and use the amenities at luxury hotels for as little as $30 a day. Best Regards, Anthony Smetana Director of Room Operations, Staycation with destination vacation vibes. Friday and Saturday are the only nights to experience an elevated version of our Texas Winter Nights event and is exclusive for registered hotel guests. Marriott Marquis Houston. My husband who is an elite member with the Marriott (which they don't value) had to contact management before an apology was issued. Order now or learn more. Pick up a fresh snack on your way out or linger over a meal with us. After breakfast we grabbed a cart in the lobby. Best Regards, Anthony Smetana Director of Room Operations, Hotels near George R. Brown Convention Center, George Bush Intercontinental Airport Hotels, Hotels near University of Houston, Downtown, Hotels near Culinary Institute LeNotre Houston, TX, Hotels near American College of Acupuncture & Oriental Medicine, Hotels near Mai-trix Beauty College Houston, TX, Barcelo Bavaro Palace All Inclusive Resort, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Secrets Puerto Los Cabos Golf & Spa Resort. Really? Located on the 6th floor, Altitude Rooftop & Pool brings a lively resort-like experience to our hotel in Houston, Texas. Opens a new window, Large poolside cabana Elevated Experiences Upgrade your visit with a Cabana, Pergola, or Day Bed rental. Checked in with Karen at front desk. 2. Accommodates 2 people. If you have a group ready for some fun in the sun, then this rooftop pool overlooking the Woodlands Waterway is hard to beat, with cabanas available for up to 6 people, plus poolside food and beverage service on the weekends. The Marriott Marquis Houston puts you at the heart of the city's excitement. Placemaker Media | 365 Things to Do in Houston 2023. Service with food and drink available for purchase at Bluewaters Bar & Grill. This hotel is in a great location and the pool is awesome! That's how we know our reviews come from real guests who have stayed at the property. She was having a stressful day. Could she use the pass another day? Great variety of eats & treats. From light bites to classics with a local twist, enjoy food that is familiar yet elevated beyond the expected. 1996 2023 Marriott International, Inc. All rights reserved. Bahia Cabana at the Marina Pool. Thank you for recommending us to our future guests; we look forward to seeing you again soon. $75 Select Spa Pass Day Pass (all amenities included in Day Pass) Men's and women's lockers and showers Steam room Men's and women's relaxation lounge ADULT starting at $75 Select Daybed Day Passes for 2 adults (all amenities included in Day Pass) Popular attractions Minute Maid Park and Toyota Center are located nearby. Take a quick walk over to any of the hotels restaurants and bars. How often does this system go down? We were on the phone and on email for about two hours and never really got a good resolution.. I've never experienced that once at another hotel, much less back to back years. Hotel Day Passes in | Hotel Pool Passes Starting at $25 | ResortPass Star Ratings 5 Stars 4 Stars 3 Stars Less than 3 Stars Amenities Beach Access Fitness Center Spa Hot Tub Lazy River Hotel Styles Beachfront Family Friendly Luxury Guest Rating Excellent (9+) Very Good (8+) Good (7+) NEW! easy and convenient. anxiety that hotel security was going to unlock our door and walk into our room again. Youve seen the Texas-shaped lazy river at Houstons downtown Marriott Marquis. You can go all out and get a cabana or regular passes start at $50. See a dynasty in the making at Minute Maid Park, home to the Houston Astros, and much, much more. I asked again because he didn't say an amount and I explained that there should be a card on file from my company and I also pointed to the sign and said I also saw it so I'm trying to figure out what he's charging and whether its a few hundred dollars for incidentals or a couple thousand for the whole stay. Float through the lazy river, heated all winter long to 80, as lights glimmer from above. Escape the city and come experience "Weekdays Elevated". Dear jennal957, Thank you for taking the time to write a review. This hotel masquerades as a 4 star, nice hotel, but you can do a lot better. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. $50 for ages 3 and up; free for ages under 3; $350 for a Cabana Suite. Recharge at our hotel in Houston and enjoy spectacular scenery from the comfort of your hotel suite, featuring views of the lazy river, Minute Maid Park or Houston skyline. Our hotel rooms with bold city views help foster even bolder ideas at a spacious work desk with an ergonomic chair. I loved the availability of Uber rides to facilitate me getting around with ease and the many restaurants to dine., Lobby clean and well lit. Mix, mingle and sip Instagram-worthy cocktails al fresco at this relaxed restaurant, located on the rooftop deck next to the infinity pool, lazy river and fire pits. A coffee maker, fridge and ironing facilities are provided. Running keeps me sane. I stopped nursing at 4:20 PM, then text my husband at 4:44 PM about the unexpected knocking at the door and asked him to return with our toddler. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Own or manage this property? Cleanliness 4.5. Yesterday my friend was able to get wrist bands from a hotel guest and luckily enough I was invited to go! Our convention center hotel boasts 150,000 square feet of elegant event space, featuring a grand ballroom, meeting rooms, a rooftop terrace and outdoor pavilion. Enjoy a complimentary room upgrade and access to our interactive experience on our 6th floor Altitude Rooftop & Pool, when you book our Texas Winter Lights room package. The response was "no, we have your card and credit auth, the personal card should have never been requested or charged, and they should be able to refund it if he goes back to the desk." This article is Commerce Content, which is independent of our editorial and advertising / sponsored content. Pass is only valid during rooftop hours for the specified day you purchase. When booking more than 9 rooms, different policies and additional supplements may apply. Upon check-in, Elisa and Andrew went above and beyond to make us feel welcome and comfortable with our stay as they were super friendly and full of good energy and eagerness to help with accommodations since we did early check-in. Contributions should be travel related. We are pleased to learn about the exceptional service you received at our pool area. Guests can dine at Biggio's serving dishes of American cuisine or Xochi, headed by award-winning chef Hugo Ortega, providing Mexican food and drinks. Try the on-site spa for an enjoyable and relaxing experience. I mean, even malls can keep their escalators running. Please contact the property for additional information. Plan ahead and book in-room services, poolside cabana rentals, spa treatments, and more. Please call 1-346-229-2581 to discuss your needs. Make the most of your stay when you take advantage of our wide range of services such as yoga, bike rentals, personal training & more! You can visit their website for more information here! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. 2 Waitresses serving the entire pool area. Click here to learn more about advertising your event, business, product or service. $50 for an adult day pass; $150 for a VIP day pass. The staff was very helpful. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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