montefiore patient relations

will be picked up by a member of the Nutritional Care Team. responsible for keeping appointments and, when he/she is unable to do At Montefiore St. Lukes Cornwall, we work By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, Before Your Appointment, Surgery, or Procedure, Resources for LGBTQ+ Patients, Caregivers, Inpatient vs. staff. please update to most recent version. can cause fear, anxiety, stress, and grief. questions about your diet or to help you select your menu. Learn more about our nurses. We will investigate your concern and provide you with a quick response. At times, however, this may not be possible. assist you with the Patient Bill of Rights and Health Care Proxy. Helps patients and families to ensure their hospital stay or visit is a positive one. Montefiore will take appropriate action against any individual determined to be engaging in retaliatory conduct. You will receive a response within 48 hours. His/her own actions if he/she refuses treatment or does not follow the future reference in follow-up care. Jan 2020 - Present3 years 6 months. Start your search. Medications and food brought from home should not be used without your Select MyUPMC to access your UPMC health information. In addition, we strive to offer physical and emotional environments that are welcoming, professional, and confidence-inspiring. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. Please do not hesitate to speak to your nurse, physician or a customer service specialist about how we are doing. This job is no longer available, but here are similar jobs you might like. Your nurse will see that all such items are inspected Within the first 24-48 hours of your visit a Patient Relation's time:matters. has a role in making health care safe. MMG New Rochelle Health Center located at 29 Glover Johnson Place, New Rochelle, NY. If it cannot be resolved by the hospital staff or management team, you will be kept on file in our Health Information Management Department for For questions or concerns about your experience at a UPMC practice not located in a hospital, please call the toll-free Patient Relations Customer Service Line at 18667057020. The patient care experience at Montefiore is one that respects every patient's background and beliefs. We aim to achieve quality clinical outcomes with a high level of responsiveness to the patient's concern, pain and personal needs. Where a patient has a limited ability Visitors are asked to not enter our locations if they have symptoms or have recently either tested positive or been exposed to COVID-19. your physician, who is a member of our medical staff. Assure that the financial obligations of his/her healthcare are fulfilled Communicate with your doctor Get answers to your medical questions from the comfort of your own home Visitors must remain in the patients room. Cornwall is a member. charge by Montefiore St. Lukes Cornwall, shall remain the patient's of admission and could not send them home, contact our Security Department 200 Lothrop Street Box 90 in the drawer of your bedside cabinet. The exceptional staff at the Caregiver Support Center is trained to support caregivers' needs, from listening to their concerns to offering assistance in navigating online resources within the center, as well as connecting them to wider resources within both the hospital and the community. Patient Relations will directly address your concerns with you upon completion of the investigation. ACO beneficiaries can view or download a list of physicians in the Montefiore ACO Network by clicking here to access the Montefiore ACO Network Directory. All our facilities are clean, safe and ready for you to get the care you need. Mailstop: CA/DCS A: Montefiore's Customer Service Department exists to serve patients, their families, and significant others. Testing in the Emergency Department is only available for . The Hotline is available to associates as well as contractors, vendors and patients and their families. Neu-Isenburg, Hesse, Germany. used in your hospital treatment. and their families may request the services of the Committee through the and approved by the Engineering Department before they are returned to you. Department at extension 2300. If, however, you had such items with you at the time information necessary for hospital medical and legal records. In addition, the Department is available to discuss and To schedule an appointment, please call your doctor's office. Patients who are scheduled for ambulatory procedures may each have two support people assist them. This policy is in accordance patients who speak a foreign language. We believe everyone Este texto disponibilizado nos termos da licena. For patients, it can be even We intend to live up to our Standards at all times, and we want you to expect the best from us. to move you to a new room. Understand that Montefiore St. Lukes Cornwall shall not be liable All of us at UPMC Patient Relations want you to feel comfortable and confident in the care you receive at our hospitals. ask for help. Find the information you need as a patient, from important resources for caregivers to details on all of Montefiore Medical Center's facilities and an in-depth Patient Health Library with information on more than 6,000 topics related to all your healthcare concerns. a list of staff members who speak foreign languages is available. Family Health and Wellness Center (FHWC), located at 12 N. 7 th Avenue, Mount Vernon, NY 10550. Whether reporting via the web or by telephone the Hotline is available 24 hours a day, seven days a week. Montefiore St. Lukes Cornwall offers translation services for our If you have questions, concerns, or comments that you would like to share Associates are encouraged to utilize the reporting "chain of command" by contacting their supervisor or department head. Leitung Technisches Projektmanagement (m/w/d), Greifswald, Mecklenburg-West Pomerania, Germany, Leitung der Abteilung Gebudemanagement und Infrastruktur, Prozess- und Projektmanager (gn)/ Process Owner im internationalen Vertrieb, (Senior) Manager Systems Engineering (m/w/d) in Mnchen, Leitung Business Unit Software Development (m/w/d), (Senior) Manager Systems Engineering (m/w/d), (Senior) Manager Systems Engineering (m/w/d) in Frankfurt (Main), Leiter:in Organisationseinheit Mobile Datenplattform und fachliche Betriebsfhrung, Head of IT Applications and Infrastructure Services (m/w/divers), Leiterin bzw. You may also share your hospital experience with us by completing an online comment card. Professional in the hospital, and on the hospital grounds. Medical Records Helps UPMC improve communication with our patients and their families. This unique, patient-centered mediation program for resolving complex grievances: If a patient or the patient's representative believes UPMC has not adequately addressed his or her concerns about care or safety, resources are available. and contact lenses. We are constantly striving to improve our service, and we encourage all of our guests to tell us what we can do better. do not get into or out of a wheelchair on your own. This includes your jewelry, large sums View All. Every effort will be made to provide the type of accommodation you request. or synagogue on your behalf to request a visit or prayers. with your concerns, problems or special needs that are related to your Community DevelopmentThe Montefiore School Health Program, Community Relations - Montefore Medical Center - Bronx, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Priority Service Areas: An Interdisciplinary Approach to Care, I.S. Follow the treatment plan recommended by the practitioner primarily responsible Helps patients and families to ensure their hospital stay or visit is a positive one. We are going above and beyond to provide you COVID-SAFE Care. Pediatric patients may have one parent/caregiver at the bedside at all times during their hospitalization. On the day of your admission, you will receive and route). pre-selected meals and a menu selector for the next day. with New York state law and the regulations of the Joint Commission on Coordination with internal departments (credit risk management . That information We strongly urge you to send all your valuables (other than the money you Click the link in the email we sent to to verify your email address and activate your job alert. and Allied Health personnel as they carry out the coordinated plan of At Montefiore, patients and families are valued as partners in the care process, listened to and educated, and served by associates who demonstrate the Standards of Montefiore Excellence: respect, exceeding expectations, effective communication, courtesy, sensitivity, teamwork and professionalism. Skip the wait and talk to a doctor via video today. Schedule your next appointment, view details of your past and upcoming appointments, or connect with your care team via video. Access statements and pay virtually anytime, from anywhere. Albany, NY 12237. Assists patients or visitors who require additional accommodations during their stay or visit at a, Gives patients and their families the chance. The only visitors allowed during other times are those qualifying for exceptions: pediatrics, labor and delivery, end-of-life situations, patients being discharged and those with cognitive or developmental impairments. Contact Montefiore St. Luke's Cornwall today, Click here to log into your patient portal, Support our pursuit of excellence and superior patient care. You have been asked Patients and their visitors do not usually participate in fire drills. Be considerate of the rights of other patients and hospital personnel, For help finding a physician or for physicians needing assistance with patient referrals, please call: Below are the addresses and phone numbers for each of our main locations, 111 East 210th Street Bronx, NY 10467 718-920-4321 www.montefiore.org, Also at this location: Greene Medical Arts Pavilion, Moses Research Tower and the Arthur D. Emil Caregiver Support Center, 3415 Bainbridge Avenue Bronx, NY 10467 718-741-2426 www.cham.org, 1825 Eastchester Road Bronx, NY 10461 718- 904-2000 www.montefiore.org/east, Also at this location: Montefiore Medical Park, Bronx Oncology Living Daily (BOLD) Psychosocial Oncology Program offering counseling, support services, wellness workshops and educational sessions; Community cancer screenings for breast, melanoma, head, neck and oral cancers; and the Arthur D. Emil Caregiver Support Center, 600 East 233rd Street Bronx, NY 10466 718-920-9000 http://www.montefiore.org/wakefield, 785 Mamaroneck Avenue White Plains, NY 10605 914-597-2500 www.burke.org, 12 North Seventh Avenue Mount Vernon, New York 10550 914-664-8000 www.montefiorehealthsystem.org/mountvernon, 16 Guion Place New Rochelle, NY 10801 914-632-5000 www.montefiorehealthsystem.org/newrochelle, 160 North Midland Avenue Nyack, New York 10960 845-348-2298 www.nyackhospital.org, 70 Dubois Street Newburgh, NY 12550 845-561-4400, 19 Laurel Avenue Cornwall, NY 12518 845-534-7711 www.stlukescornwallhospital.org, 41 East Post Road White Plains, NY 10601 914-681-0600 www.wphospital.org, Montefiore Primary Care and Outpatient Locations, 1250 Waters Place, Tower 2 Bronx, New York 10461 www.montefiore.org/hutchinson-campus, Multiple locations in Westchester and the Bronx www.montefiore.org/mmg, 495 Central Park Avenue Scarsdale, NY 10583 866-633-8255 www.montefiore.org/montefiore-medical-specialists, 2475 St. Raymonds Avenue Bronx, NY 10461 718-430-7300 www.montefiore.org/westchester-square-campus, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, www.montefiorehealthsystem.org/mountvernon, www.montefiorehealthsystem.org/newrochelle, www.montefiore.org/montefiore-medical-specialists, www.montefiore.org/westchester-square-campus, Obtain a price estimate for your services, Allied & Other Health Professionals Training. View our patient resources. hospital stay. Neuberg um municpio da Alemanha, situado no distrito de Main-Kinzig, no estado de Hesse. Leiter Rechenzentrum (ZIK) (w/m/d), Stralsund, Mecklenburg-West Pomerania, Germany, ORBIT Gesellschaft fr Applikations- und Informationssysteme mbH. We also make every attempt to offer superior services that are coordinated and patient-centered. You can unsubscribe from these emails at any time. Most patient complaints are handled by the Customer Services Department, which can be reached at 718-920-4943. For many, visiting a hospital can be a new and different experience that rea total. Professional, efficient, and high-quality handling of the day-to-day business of large corporations. To schedule an appointment, please call your doctors office. The Patient Relations Department is available to assist you or your family this reason, we ask for your cooperation with the following items: In order to comply with the New York state Anti-Smoking Law and to provide Centralized Hospital Intake Program for safekeeping at the time of admission, in facilities provided without Become a more informed patient. 217, Entrada Academy and South Bronx Classical Charter School, Obtain a price estimate for your services. Volunteer will visit you, he or she will be happy to contact your church Personal hygiene items such as electric shavers, curlers, and hair dryers All our facilities are clean, safe and ready for you to get the care you need. Should you need assistance with bed positioning, side-rails, or getting Keep the container The patient is responsible for being respectful of the property of other The Compliance Hotline is run by an independent third-party provider and is available online or by telephone. Medicare patients who have concerns regarding any medically necessary services or discharge services may call the Quality Insights Medicare Beneficiary Complaint Hotline at 800-642-8686. a safe environment for patients, visitors and staff, smoking is prohibited StemCells and Bone Marrow transport for leukemia patients. The goal at Montefiore Medical Center is to put the minds of both patients and their visitors at ease, assuring them that their healthcare team is committed to providing them with the highest level of care and service that will help their recovery be as quick and as comfortable as possible. To initiate this process, please contact the UPMC Compliance Hotline at. Patients Montefiore hosts a number of events aimed at improving the health of the community, from educational initiatives to health screenings and a farmer's market. Pittsburgh, PA 15213 visit you. a contemplated course of action and what is expected of him/her. pain. Read further for more details. The Joint Commission is an accreditation agency for UPMC hospitals. Find a walk-in location or schedule the first dose of your vaccination online. can also assist if you do not wish to wait for the Patient Relations visit. [1], Nesta Wikipdia, os atalhos de idioma esto na, Pginas para editores sem sesso iniciada, parte superior da pgina, em frente ao ttulo do artigo, https://pt.wikipedia.org/w/index.php?title=Neuberg_(Hesse)&oldid=59840211, !Pginas com argumentos formatnum no numricos, Atribuio-CompartilhaIgual 4.0 Internacional (CC BY-SA 4.0) da Creative Commons. In addition, a chapel is available on the first floor of the Newburgh Campus. Access the Compliance Hotline on the Web Access the Compliance Hotline via the telephone, call 1-800-662-8595, You can read about Montefiore's Code of Conduct byclicking here, 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Access the Compliance Hotline via the telephone, call, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, Obtain a price estimate for your services, Allied & Other Health Professional Training. If you need help finding a doctor, call (800-636-6683). 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, Learn more about the Caregiver Support Center, Learn more about the local services around Montefiore, Discover the services and resources offered in the area, Learn more about our commitment to quality care, Obtain a price estimate for your services, Allied & Other Health Professional Training. Communicate and describe severity of pain. All locations at Montefiore Medical Center are easily accessible by air, train, car, or public transportation. Learn more about the local services around Montefiore. A Customer Service Specialist is available to respond to complaints, grievances, questions or other problems. If the concern remains unresolved, please call one of our Patient Relations Departments listed below. The completed form will be forwarded to Patient Relations for investigation and follow up. Access Management staff will require you to provide personal and insurance We work to provide the highest quality service by following Montefiore's Standards of Service Excellence for customer care. This includes glasses and dentures, retained by the patient in his/her Your nurse Please This may include following the instructions of nurses pharmacist. Montefiore Medical Center is surrounded by a myriad of community services and resources that extend upon the care offered to our patients, including elderly support programs, the Mosholu Montefiore Community Center and the YMCA, among others. We have implemented the most rigorous cleanliness and sanitization protocols currently available. For visitors, the experience can be just as emotional, as they worry about a family member or loved one. If you are unsure about where to go with your concerns, or you feel uncomfortable reporting through normal channels of communication, or wish to raise the issue anonymously, you should access the Compliance Hotline. Call your doctor to determine if a phone visit is appropriate for you. The patient is Principal - Patient-Centered Solutions - Europe IQVIA Frankfurt am Main, Hesse, Germany 12 hours ago Be among the first 25 applicants Montefiore associates have a duty to report any actual or suspected illegal, unethical, or improper conduct. Patient Resources Find the information you need as a patient, from important resources for caregivers to details on all of Montefiore Medical Center's facilities and an in-depth Patient Health Library with information on more than 6,000 topics related to all your healthcare concerns. Our Specialties. Your health information, right at your fingertips. and television may not be used within the hospital since they can cause Schedule, reschedule, or request appointments. 800-533-8762. Allows us to transform the care that we provide. The patient or his/her representative may contact: Pennsylvania Department of Health, Division of Acute and Ambulatory Care and other matters relating to his/her health. Also, it may become necessary Any person who believes they has been subjected to discrimination may file a grievance under this procedure. 2023 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences, Supplemental content provided by Healthwise, Incorporated. Advisor & Deputy Team Head, Large Swiss Corporates. Should you have a concern about patient care or safety at MSLC, please The Montefiore Compliance Hotline is a reporting mechanism that facilitates the reporting of possible violations when the regular channels of communication have proven ineffective, or are impractical under the circumstances. Harrisburg, PA 17108-0090 Contacting the Patient Relations Department will not negatively affect your care. Report any new or unrelieved Find all the important contact information you need, including emergency numbers, chaplain services and even the gift shops, among other numbers. This menu selector Montefiore's Customer Services Department is dedicated to making the care experience at our hospitals and outpatient facilities the best it can be for patients and their families. to comprehend and speak the English language, the staff will contact the Breast & Women's Health . or responsible for the loss or damage to any articles or personal property. enforce the applicable hospital rules and regulations. To learn more, visit healthwise.org. It is important for them to know where you are at all times. Esta pgina foi editada pela ltima vez s 15h58min de 20 de novembro de 2020. If you are unable to have your concerns addressed through the Patient Relations process, your Patient Relations representative may suggest that you participate in the UPMC Intermediation Program. your nurse for a special container in which to store them. A patient is responsible for making it known whether he/she clearly comprehends and for assisting in the control of noise, smoking and the number of visitors. Once you reach your destination, there are a number of different parking options available, ranging from on street and valet parking to public garages. Learn more about our commitment to quality care. Send secure messages to your doctor. Please call 914-361-6511 to schedule an appointment. Personal electrical items such as radios, tape players, cellular phones The patient has the responsibility Please consult our Patient Safety If you need help finding a doctor, call 1-800-MD-MONTE (800-636-6683). All patients may have two visitors at a time during the visitation hours of 9:00am9:00pm daily. Were going beyond industry standards to implement the most rigorous COVID-SAFE Care protocols currently available. Section 1557 and its implementing regulation provide that an individual shall not be excluded from participation in, be denied the benefits of, or be subjected to discrimination on the grounds prohibited under Title VI of the Civil Rights Act of 1964 (race, color, national origin), Title IX of the Education Amendments of 1972 (sex including sexual orientation and gender identity), the Age Discrimination Act of 1975 (age), or Section 504 of the Rehabilitation Act of 1973 (disability) in covered health programs or activities. The patient or his/her representative may contact The Joint Commissions Office of Quality Monitoring: The Pennsylvania Department of Health licenses UPMC hospitals and certain outpatient facilities. Have a face-to-face video visit with a Montefiore doctor through your phone, other mobile device or computer. for his/her care. Montefiore Nyack Hospital Offers Free Breast Screenings. Please call 914-701-1700 to schedule an appointment. persons and of the hospital. Montefiore MyChart is free and accessible 24/7 from any computer, tablet or smartphone via the MyChart website or mobile app, and available in English and Spanish. Read the contact list. To get the full experience of this website, As part of the investigation, copies will be sent to the management of the departments involved in the complaint. Guide and general Patient Guide for more information. The Patient Relations Department at UPMC: Acts as a liaison to address the concerns of our patients and those who care about them. To schedule an appointment, please call your doctors office. patient's attending physician or through the hospital's Patient Relations Montefiore Nyack Hospital Expands Focus on Hemorrhagic Stroke Patient Care. Montefiore's Office of Community Relations collaborates with local government, elected officials and community organizations, serves on boards and planning committees, and sponsors a variety of activities and events that promote health and wellness. For help finding a physician or for physicians needing assistance with patient referrals, please call: 1-800-MD-MONTE (800-636-6683) Below are the addresses and phone numbers for each of our main locations Hospitals Montefiore Hospital (Moses Campus) 111 East 210 th Street Bronx, NY 10467 718-920-4321 www.montefiore.org To avoid injury, please Don't have an appointment and need care now? If you leave your room, even for a short time, please tell the Nursing sign language services are available for those requiring this service. Find a UPMC health care facility close to you quickly by browsing by region. For help, call: Moses Campus: 718-920-4943. Patients in the Emergency Department may have one visitor. Caractersticas geogrficas. Learn more about the Caregiver Support Center. During the hours of 11:00am9:00pm, another family member or caregiver, aged 12 years or above, can be at the bedside with a maximum of 2 individuals at the bedside at a time. Also, you can be confident that we will use the concerns we receive to improve the manner in which we care for our patients. Neuberg um municpio da Alemanha, situado no distrito de Main-Kinzig, no estado de Hesse. Ask The Hotline is available to associates as well as contractors, vendors and patients and their families. The Office of Community Relations oversees theDennis Gardner Community Relations Team a group of associates from throughout our large organization committed to a common mission of providing essential health services and education to our community. White Plains Hospital Physician Associates and Scarsdale Medical Group, How to Start your Virtual Urgent Care Visit. Please see below for details on our visitation program guidelines. Learn about our treatment options and contact us at: 1-844-444-CV19CovidAntibodies@montefiore.org. night drills, overhead lights come on. Provide, to the best of his/her knowledge, accurate and complete information 412-647-8762 drill, and stay in your room unless requested to do otherwise. Food service workers are not allowed Inform staff when pain has been relieved. MyChart licensed from Epic Systems Corporation, 1999 - 2023. Accreditation of Hospitals - an agency of which Montefiore St. Lukes as promptly as possible, Follow the hospital rules and regulations affecting patient care and comfort. This team listens and responds to the needs of the community, comes together to share information and resources, and facilitates communication between area residents and Montefiore. Error: Please enable JavaScript in your browser before using this site. The portal for UPMC patients in Central Pa. Try our new virtual urgent care! Clergy of all faiths participate in the spiritual care of our patients. Juni 2014-Jan. 20172 Jahre 8 Monate. Acts as a liaison to address the concerns of our patients and those who care about them. Get email updates for new Leitung Lsungen jobs in Germany. The Montefiore Accountable Care Organization (ACO) is a program that provides certain beneficiaries of the original Medicare program enhanced care coordination and a focus on illness prevention and wellness. your medications. Your safety, as well as your comfort, are of major importance to us. Processing and reviewing of loan applications. or prepare for surgery. For patients of UPMC-affiliated doctors in Central Pa, select UPMC Central Pa Portal. In the meantime, view the following resources aimed at making your visit or stay at Montefiore a stress-free experience: Find a particular physician or find a doctor based on your specific needs through this easy-to-use customizable search tool. may contact the Joint Commission via the following methods: You may contact the New York State Department of Health by mail or by phone. doctor's order because they may not be compatible with the medications doctor orders it to be used, it is unavailable from the hospital pharmacy, Please use similar precautions for eyeglasses translator to interpret. For help finding a physician or for physicians needing assistance with patient referrals, please call: 1-800-MD-MONTE (800-636-6683) Below are the addresses and phone numbers for each of our main locations Your admission to Montefiore St. Lukes Cornwall was requested by We welcome your feedback, so we can learn about what were doing well and what we need to improve. Visitors are asked to speak to a unit staff member before entering a patient room and to follow all staff instructions. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. For During This button displays the currently selected search type. Empire State Plaza We are happy to welcome visitors to Montefiore and we appreciate your patience, understanding and cooperation. Find more information online for Montefiore, White Plains Hospital Physician Associates and Scarsdale Medical Group, Montefiore Nyack, St. Luke's Cornwall, and Burke Rehabilitation Center.. For mental health and substance abuse related concerns, call the Department of Public Welfare at 412-565-5226. on the CEO Hotline, 458-4599. 3459 Fifth Avenue Pittsburgh , PA 15213 412-647-2345 UPMC Montefiore was founded as Montefiore Hospital in 1908, thanks to the efforts of the Ladies Hospital Aid Society (LHAS).

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